Where to download bill

[kikilala]

Where should I download my August bill? Last time can download from OCS but it has not been updating for a very long time. 

[Lacus · Accepted solution]

Hi,

Just wondering if you're using old or the new MyDigi for bill checking.

The guide below is for new MyDigi though. It's actually quite easy. Let me guide you thru abit.

1. Sign up for a Connect Account  (if don't have a Connect account yet, if yes skip to Step 2)

2. Login using Connect

3. After you logon, you'll see a page like this. Click on MyDigi

4. It will lead you to your account and plan page.

5. Press Bills & Reloads. Here you should be able to see bill/usage pattern

6. Scroll all the way down and you should be able to see your bill available for downloads.

[andy1975]

I can't see and download the history bill payment details.

[DarenSim]

I have the same problem...

Unable to download the statement also..

[dexterwks]

I hit the "Manage Account with Connect" button display under Bill & Reload.

It must be something wrong with the system or my account.

Can you please advise?

[gervasxu]

Yes, while click on Bill and Reload and it appears "Manage Account with Connect". Then it can't view and download bills.

It must be something wrong with the system or else. Please fix it or advice.

[Digi_Jodipy]

Hi gervasxu,

Can you please post a print screen of the error?

[csitaiping]

The new MYDIGI is very poorly design, not user friendly

[crash]

It seems like most of the people is facing the same issue. Please fix it thanks.

[ysliew]

I face same problem too. please solve it as soon as possible....Urgent!!!!!