|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Reply
Highlighted

Re: What I need to do if I want to cancel my digi postpaid plan?

Member
Posts: 1
Registered: ‎20-06-2019
Saya nak mintak penjelasan daripada pihak digi no yg sy pakai 0143540945 telah didaftar atas nme rakan sy sbnarnya dan kebetulan dia prnah pakai plan postpaid. No diatas sbenarnya mnggunakan plan prepaid dan kesalahan sy telah melanggan plan postpaid 38 sedangkan sy sbnarny ingin melanggan plan internet ad-on. Jd dsebbakan masalah salahmelanggan plan mnyebbkn no yg sy(tertera diatas) telah bertukar kpd plan 38 dan bill tunggakan owner sebenar yg sy daftar number atas nme dia tlah brpindah kpd number ini sdngkn sy hanya skdar tumpang nme rakan dan mendaftar number ini mnggunakan ic dia mnyebbkan sy tidak dapat mnggunakan blik number ini. Masalah sekarang mcm mne sy nk terminate plan38 ini keats number ini?
Highlighted

Re: What I need to do if I want to cancel my digi postpaid plan?

Support
Posts: 1,766
Registered: ‎14-04-2015

Asyfiq, mohon inbox kami nombor phone dan nama penuh anda untuk semakan selajutnya ke atas perkara ini. Tq.

Highlighted

terminate akaun

Member
Posts: 1
Registered: ‎05-08-2019
Macam mana nak terminate digi postpaid 38new?
Highlighted

Re: terminate akaun

Support
Posts: 4,076
Registered: ‎01-05-2015

Pembatalan untuk akaun Postpaid perlu dibuat sendiri oleh pendaftar rasmi akaun di Digi Store. Sila jelaskan tunggakan bil (jika ada). Selepas akaun ditamatkan nanti akan ada 1 bil terakhir dihantar bagi caj penggunaan sehingga tarikh akaun ditamatkan sahaja. Jika akaun masih terikat dengan kontrak, ada caj penalti dikenakan semasa penamatan ya.

 

Boleh semak lokasi Digi Store yang berhampiran melalui link di bawah. Tick 'Digi Store' di bawah pilihan 'OUTLET TYPE'.
https://new.digi.com.my/support/digi-store

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
Highlighted

cancel postpaid digi

Member
Posts: 4
Registered: ‎10-08-2019
order id:190731003749885
Highlighted

Re: cancel postpaid digi

Support
Posts: 418
Registered: ‎30-05-2019

Hi Akifhilmi, Please walk into our nearest Digi Store to terminate your supplementary line if you request to. you can find your nearest Digi Store or Digi Store Express here:-  https://www.digi.com.my/digi-store > Filter Digi Store / Digi Store Express only. Thank You.

Highlighted

Re: What I need to do if I want to cancel my digi postpaid plan?

Member
Posts: 3
Registered: ‎02-01-2020
Hi Digi, I would like to terminate my postpaid account with immediate effect
Highlighted

Re: What I need to do if I want to cancel my digi postpaid plan?

Member
Posts: 1
Registered: ‎10-01-2020
I want cancel postpaid
Highlighted

Re: What I need to do if I want to cancel my digi postpaid plan?

Support
Posts: 418
Registered: ‎30-05-2019

Hi Konsensoon, the registered owner can walk into our nearest Digi Store to request on the account termination. You can find our nearest Digi Store here:-  https://www.digi.com.my/digi-store > Filter Digi Store only.