23-06-2018 11:26 AM
Can someone help me to check my contract duration as well if i need to cancel my digi postpaid contract early?
20-08-2018 01:09 PM
"A copy of a letter requesting for account termination (the letter to be signed by the registered owner)."
this part to be clear the letter have to be handwritten and signed and then take a photo of it and attached it to the email right????
same goes with the ic number just take the picture of it???
21-08-2018 09:10 AM
21-01-2019 07:02 PM
I live in Sabah and the only 2 Digi Store is in Kota Kinabalu. Are you telling me that if I live in Tawau, I have to buy a flight ticket or drive for 9 hours just to terminate a plan? Is there an alternative way to terminate a plan? What if I send a representative? If can, what are the documents needed?
21-01-2019 07:06 PM
Lionelson95, please PM us ur phone number and full name for further assistance and checking on this.
03-03-2019 02:07 PM
Hi Nazrul98. Termination process needs to be done at Digi Store by the registered owner. Kindly walk in to the Digi Store and bring your IC/Passport along. Kindly refer to the link provided for more info about the location and operating hours of our Digi Store: http://new.digi.com.my/support/digi-store Please tick Digi Store only on the Outlet section. Kindly note that all unpaid bill needs to be cleared and you will receive your final bill within a month after your line has been terminated. Thank you.
27-04-2019 09:04 AM
11-05-2019 06:39 PM
Hi shylina, Any inquiry pertaining to a corporate line, kindly email to [email@example.com] or call to Digi Business Helpline number at 016-2998888 (Monday-Sunday, 8AM-7PM). Thank you.