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VoLTE activation

Member
Posts: 2
Registered: ‎20-05-2019
I am using Redmi Note 8 Pro, device is support VoLTE as the setting is enabled from the phone. But currently my phone didnt show VOLTE icon at all~
I can't seem to find a way to activate it through the myDigi app
For info, my number is 014 7131530

Re: VoLTE activation

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi tchwilly. We are sorry to inform you that Redmi devices do not support VoLTE from Digi at the moment. ☹We will update on our website once it is available. For more info, please visit https://www.digi.com.my/support/our-network/volte Thank you.

Re: VoLTE activation

Member
Posts: 2
Registered: ‎20-05-2019
Hi Digi team, thank you for your reply. However, my mum using Redmi Note 7 with Digi simcard too, her Redmi Note 7 also supported Digi VoLTE with no issue at all. Anyhow, please assist to activate the VoLTE service for my number. Thank you.

Re: VoLTE activation

Support
Posts: 2,424
Registered: ‎01-12-2016

Hi tchwilly, Service has been activated, please restart your device and start to use the service. However, if you experience an interruption in the call quality such as drop & no incoming call, please deactivate the Digi Vo-LTE service by log in to MyDigi app >> menu >> Settings >> Subscription >> Vo-LTE. For more info, please visit http://new.digi.com.my/services/volte. TQ.

Re: VoLTE activation

Member
Posts: 4
Registered: ‎04-11-2019
pls help me to activate volte as well.
01111675318

Re: VoLTE activation

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hai starboy. We are sorry to inform you that Xiaomi devices do not support VoLTE from Digi at the moment. ☹We will update on our website once it is available. For more info, please visit https://www.digi.com.my/support/our-network/volte

Re: VoLTE activation

Member
Posts: 4
Registered: ‎04-11-2019
s10+ support digi volte? getting one soon

Re: VoLTE activation

Member
Posts: 4
Registered: ‎04-11-2019
can u help to activate? coz my wife using redmi, but she can use volte.

Re: VoLTE activation

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi starboy. The Samsung S10 Plus is certified with Digi VoLTE but Redmi is not. Thanks.

Re: VoLTE activation

Member
Posts: 1
Registered: ‎29-12-2019

Does samsung galaxy A10s support volte