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Valued added services 33293

Member
Posts: 2
Registered: ‎26-04-2020
Just received my latest bill and saw a value added services 33293 RM 4.. Can help get refund and cancel the subscription.

Bil issue and scam by coda payment

Member
Posts: 2
Registered: ‎19-09-2019
I have been charged RM200 in my March Digi bill by Coda. I did not subscribe or purchase any services from Coda.
Date: 31 March 2020

Re: Valued added services 33293

Member
Posts: 2
Registered: ‎26-04-2020

i am experiencing the same too. Appreciate if DG could rectify this  unexpected unnecessary unknown charges. Thanks

Re: Valued added services 33293

Support
Posts: 4,509
Registered: ‎01-05-2015

We wish to clarify that service from 3XXXX numbers is a non-DiGi (third party) services. 

Please type STOP ALL and send the SMS to 3xxxx to unsubscribe from the service ya.

 

The service provider helpline number is available in the message sent to your number. If it's not there. kindly PM us your phone number <here> for further checking. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Valued added services 33293

Support
Posts: 4,509
Registered: ‎01-05-2015

Coda is a third party service. t refers to the purchase made via their payment platform.

For further clarification on the Coda transactions, kindly send an e-mail at support@codapayments.com or via Facebook Messenger.

Coda helpline number is 011-3653-5818. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Valued added services 33293

Member
Posts: 2
Registered: ‎26-04-2020

i have sent the SMS and it's replied : You are not subscribed to any subscription services.    @#$%^&

Re: Valued added services 33293

Member
Posts: 2
Registered: ‎26-04-2020

Ya same. It said i did not subscribed. Pls advice DG. Thanks

Re: Valued added services 33293

Member
Member
Posts: 1
Registered: ‎22-01-2021
I got the same problem. Never subscribe any added value service. But i was charge for this stupid service. When i try to stop all, it said that i never subscribe for any subscription. So why I have been charged? I try go to my digi application and go to my subscription. I can't see any added value service. Anyone plz help me.

Re: Valued added services 33293

Support
Posts: 908
Registered: ‎18-11-2016

Hi Nid, please PM us with your mobile number and full name to check further. TQ