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Untable connection/ping even its 4G all time.

[ Edited ]
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shammeem
Posts: 2
Registered: ‎11-06-2020

‎23-01-2021 09:03 PM - edited ‎23-01-2021 09:10 PM

I have reported via the app. Making this post to make sure you guys doing work. Paid RM150 for unlimited internet but getting this poor service. Please. I depend on this connection for an online class and stuff. It sometimes went from 20ms to 2000ms for a minute and it happened a few times, especially in the evening and night. So please, Digi. Make something.

 

 

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Re: Untable connection/ping even its 4G all time.
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Digi_Zemi
Posts: 4,002
Registered: ‎10-04-2015

‎25-01-2021 03:59 AM

Hi. If report has been lodged, it will be received by our technical team and the result will be updated in the My Case Status in the Notes section.

 

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