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Unsubscribe XL 28 Plan

Member
Posts: 4
Registered: ‎30-06-2016

Hello Member, 

 

Last year , i purchase a tablet and a prepaid DIgi.There is a  XL 28 subcription which every month it will deduct  RM 28 from my account.And the problem  is when i try to unsubscribe the plan .An error came out " Sorry, the service is currently unavailable .Please try again later.Thank you".So would you be so kindly unsubcribe the plan for me .

Re: Unsubscribe XL 28 Plan

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

Hi @kelbros, did you unsubscribe by dialing *128*3*1*1#?


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Unsubscribe XL 28 Plan

Member
Posts: 4
Registered: ‎30-06-2016

Hello Mr OctopusK,

 

I have already try dailing  *128*3*1*1# but  still facing error  which is " Sorry , the service is currently unavaible .Please try again later.Thank You ..Which is repeating itself.and try so many time.

Re: Unsubscribe XL 28 Plan

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

@kelbros, please call our Helpline (0162211800) to assist you to unsubscribe from XL28 in this case.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Unsubscribce SRV-Auto Renewal

Member
Posts: 3
Registered: ‎11-11-2020

Rm28.00 SRV-Auto Renewal
Unlimited Youtube&facebook+4GB 300IDD mins telenor myanmar. Why can't I put this package

Please help me open this package. 
*188*2*2# Can't put it.
This is a reply. Sorry„The service is currently unavailable Please try again later
.Thank you.

Re: Unsubscribce SRV-Auto Renewal

Member
Posts: 3
Registered: ‎11-11-2020

Rm28.00 SRV-Auto Renewal
Unlimited Youtube&facebook+4GB 300IDD mins telenor myanmar. Why can't I put this package

Please help me open this package. 
*188*2*2# Can't put it.
This is a reply. Sorry„The service is currently unavailable Please try again later
.Thank you.

Re: Unsubscribce SRV-Auto Renewal

Support
Posts: 5,877
Registered: ‎10-04-2015

Hi Moesae. Should the issue persists, please PM (inbox) us for checking and assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Unsubscribce SRV-Auto Renewal

Member
Posts: 3
Registered: ‎11-11-2020
Rm28.00 SRV-Auto Renewal
Unlimited Youtube&facebook+4GB 300IDD mins telenor myanmar. Why can't I put this package

Please help me open this package.
*188*2*2# Can't put it.
This is a reply. Sorry„The service is currently unavailable Please try again later
.Thank you.

Re: Unsubscribe XL 28 Plan

Member
Posts: 2
Registered: ‎30-06-2021
rm28 deducted from my account just now. if i unsubscribe, can i get my money back ? 😭
Highlighted

Re: Unsubscribe XL 28 Plan

Member
Posts: 2
Registered: ‎30-06-2021
Rm28 already deducted from my account, i dont want the plan. if i unsubscribe, will my money come back to me ??😭😭