30-06-2016 10:57 AM
Last year , i purchase a tablet and a prepaid DIgi.There is a XL 28 subcription which every month it will deduct RM 28 from my account.And the problem is when i try to unsubscribe the plan .An error came out " Sorry, the service is currently unavailable .Please try again later.Thank you".So would you be so kindly unsubcribe the plan for me .
30-06-2016 12:23 PM
Hi @kelbros, did you unsubscribe by dialing *128*3*1*1#?
01-07-2016 05:29 PM
Hello Mr OctopusK,
I have already try dailing *128*3*1*1# but still facing error which is " Sorry , the service is currently unavaible .Please try again later.Thank You ..Which is repeating itself.and try so many time.
02-07-2016 11:31 PM
@kelbros, please call our Helpline (0162211800) to assist you to unsubscribe from XL28 in this case.
14-11-2020 01:23 PM
14-11-2020 01:29 PM
15-11-2020 09:41 AM
Hi Moesae. Should the issue persists, please PM (inbox) us for checking and assistance. Thank you.
17-11-2020 04:25 PM