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Unknown Usage Charges in my bill

[ Edited ]
Member
Posts: 1
Registered: ‎06-04-2019

Dear Digi, my phone 018-2889790, have unknown usage charges(latest bill) from value added services 32128 and 32266. but i no request any value added services. please check, thank you 

 

i already reply stop all and they said i‘m no subscribe any service.

 

I would like Digi to decude the usage charges that has been charged on my billed account.

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Re: Unknown Usage Charges in my bill

Member
Posts: 1
Registered: ‎18-11-2019

Hey digi I may ask why my digi bill have a usage charge that's call domestic usage that I have no idea what it is

My bill was RM48 and the usage charge wasRM39.80 that means I need to pay RM90 for my bill this month

HEY DIGI CAN U GIVE ME A REASONABLE REASON TO LET ME KNOW WHAT IT IS


@jongsungfoh wrote:

Dear Digi, my phone 018-2889790, have unknown usage charges(latest bill) from value added services 32128 and 32266. but i no request any value added services. please check, thank you 

 

i already reply stop all and they said i‘m no subscribe any service.

 

I would like Digi to decude the usage charges that has been charged on my billed account.