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Unknow charges from playwing - 20000

Member
Posts: 1
Registered: ‎15-04-2020

I received a sms from  2000 and RM4.50 is charged to my account.

I have never subcribe  and receive any service from playwing.

Can you please check whether this service is stop for my account ?

 

Besides,how can I prevent from getting this unknown charges?

Can I get an alert sms or email that there will be such charges?

 

Today  it charge me for second time.

Can you please help?

 

Screenshot_2020-04-15-11-51-11-983_com.android.mms.jpg

Re: Unknow charges from playwing - 20000

Member
Posts: 4
Registered: ‎21-04-2020
Playwing. Successful subscription for 4.50 MYR/weekly. Auto renewal on 28-04-2020. To cancel, slaltd.co/u/D1C96F49CF60E4519FE1762CE8F927A5

I'm also having the same problems and Digi is just keeping quiet..

Re: Unknow charges from playwing - 20000

Member
Posts: 1
Registered: ‎24-04-2020

I also have same problem.

Does  anyone know  what happened?

 

Re: Unknow charges from playwing - 20000

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Blazerod99. Please send an email to support@sla-ltd.com for assistance. Thanks.

Re: Unknow charges from playwing - 20000

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi sugarfree. Please send an email to support@sla-ltd.com for assistance. Thanks.

Re: Unknow charges from playwing - 20000

Member
Posts: 1
Registered: ‎02-05-2020
I received sms from 2000 & RM 4.5 is weekly charged to my account. I've never subscribe to this and receive any service from playwing.
Can you please check whether this service is stop from my account? Besides, how can I prevent from getting this unknow charges?
Can you please help?

Re: Unknow charges from playwing - 20000

Member
Posts: 1
Registered: ‎11-05-2020
Same goes to me. Digi please stop the subscription as I have never subscibed the game so called playwing..

Re: Unknow charges from playwing - 20000

Member
Posts: 1
Registered: ‎07-06-2020
Hi Juzmoveon ,
I wanna ask when you click the link cancel the subscribe is it successful to terminated the Playwing ?

Cause I'm also same the problem and charged me RM4.50.

Re: Unknow charges from playwing - 20000

Member
Posts: 2
Registered: ‎09-07-2020

i have a same problem too...pls help me..

 

Re: Unknow charges from playwing - 20000

Support
Posts: 2,505
Registered: ‎14-04-2015

rahmat2uspace, Playwing is a mobile payment service that allows users to purchase digital content and charge it to their mobile bill.

The mobile payment option works with one-off, subscription, and in-app payments and is available to both prepaid and postpaid customers.

Normally, users will receive verification codes to confirm purchases as well (such as OTP / TAC codes from banks) for security reasons.

You may also contact the SLA DOB support for further info/service unsubscription/ refund inquiry.
Email: support@sla-ltd.com