17-07-2016 07:54 PM
Hi, my phone numbers is 0102508439. When i use my DIgi APps to check my bill, I notice there's an unbilled spending of RM30! What does this mean????
And also I have received some sms from DigiReward it said like this.
"FREE from Digi! You have received 2GB of internet quota(anytime) worth RM30. Valid for 7 days. Thanks for staying connected with Digi & enjoy your surfing now!"
"Free 2 GB internet Campaign(15Jul): We have credited RM30 to your account to offset the internet top up granting. Thank you."
And so.... does this mean I still have to pay for it? I did not register for any product.
Solved! Go to Solution.
18-07-2016 09:21 PM
Unbilled amount is a gauge for usage that has been used for the account. Your final bill may or may not be charged with that amount, depending on the plan you subscribed to. Please wait for your final bill so that you would know how much you are charged.
19-07-2016 12:40 PM
For the notification you have received is to inform that you are entitle for the 2 GB for 7 days worth of RM 30. These is given to you for free, however when check on the unbilled amount there is RM 30 reflected. Please do not worry for this amount has been adjusted and you will not be billed.
Please utilized the quota and no need to worry on the unbilled amount RM 30. Apology for any inconvenience cause.
21-07-2016 04:06 PM
why should us be charged in unbilled amount since we didnt apply for it? what can be done if idw to extend my credit limit
(rm50) and use for the whole month??
16-08-2017 10:31 AM
16-08-2017 06:48 PM
You will be paying the amount showed in billed/outstanding amount when your bill is ready. You do not need to pay for the unbilled amount.