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Re: Unbilled Amount

Community Manager
Posts: 8,735
Registered: ‎20-04-2015
Unbilled amount is not necessarily the value of the bill outstanding amount. Please wait for your billing cycle to get the outstanding amount. Charges will be prorated according to the number of days used within billing cycle when you change plans.

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Re: Unbilled Amount

Member
Posts: 1
Registered: ‎12-03-2018
hi, i checked theres unbilled amount and i paid the amount through the apps but it still shows?

Re: Unbilled Amount

Anonymous
Posts: 0

Hi WheyShenq, Unbilled amount is the amount that will be reflected in the upcoming bill. We are unable to check the details of the unbilled amount yet. Once the bill has been generated, you can download the statement from the MyDigi app.

Re: Unbilled Amount

Member
Posts: 1
Registered: ‎07-07-2019
Can i pay in advance for my postpaid plan ? My unbilled amount is -rm66

Re: Unbilled Amount

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Nanioww. You can, however, we would advice you to wait for the bill to be generated to avoid overpayment. Unbilled amount is the amount that will be reflected in the upcoming bill. Any payment made is not reflected on the unbilled amount. Any payment made for the unbilled will be reflected later, once the bill has been generated. Thank you.

Re: Unbilled Amount

Member
Posts: 1
Registered: ‎05-10-2019
My unbilled amount (rm270)do i need to pay for it
Cause i really dont understand what it's mean.did i over using data or what but my call is unlimited. data is enough for the whole month.i didnt overcharge also.
-My acc total is Rm0
-My plan is digi postpaid160
-pls reply me as soon as posible thanks a lots

Re: Unbilled Amount

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Jason516. Unbilled amount is the amount that will be reflected in the upcoming bill. You don't need to pay for the unbilled yet. We are unable to check the details of the unbilled amount. Once the bill has been generated, you can download the statement from the MyDigi app. If you have any doubts regarding the bill, you may contact us for further clarification. Thank you.

Re: Unbilled Amount

Member
Posts: 2
Registered: ‎01-11-2019
Hello I just paid my billed around RM60+. But, my unbilled amount increased from RM121 to RM201 after paying the paying. I didn't purchase any thing via digi billing before that.

Re: Unbilled Amount

SuperUser
Posts: 1,714
Registered: ‎18-07-2017

Hi Anon. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.

Re: Unbilled Amount

Member
Posts: 2
Registered: ‎01-11-2019
i just dm-ed