05-11-2020 01:01 PM
Payment via JomPay will be processed almost instantly. The payment will not offset the unbilled amount until the official bill generated hence the amount is not moving. You should be able to see the payment reflected in the next bill on page 01 under the 'Summary of Charges / Payments > Previous Balance' column.
02-12-2020 02:53 PM
02-12-2020 02:57 PM
Hi Kareena, You can download the itemized details from our MyDigi web- https://www.digi.com.my/> Log in Mydigi> choose the number> View Usage > View Itemised usage > choose the date > Submit. You will receive the details via email. TQ.
19-02-2021 10:18 AM
19-02-2021 12:25 PM
Hi MaryamAfifah. You can refer to Digi_MYCHEAH comment on how to check it.
If there's info that you are unsure of, please wait until your next bill is out in order for you to see the official charges for your account.