Unbilled Amount

[8283]

do i need to pay for my unbilled amount rm 81 when my bill is rm 0

[Digi_Zemi]

Hi, good morning. It is not a necessary to pay for the unbilled amount. But if you do make a payment for it, it will only be deducted once your next bill is out. Thank you.

[WanYing31]

Hi, I’m a iPhone user and I have just subscribed to an apps and I have made the payment via digi pay. So at MyDigi apps, it showed me there is an unbilled amount of Rm50, but Rm0 at the Total Due. I have made a payment of Rm50 but the unbilled amount of Rm50 is still there. So what should I do so that there is no pending purchase in my purchase history in iTune store? I wants to clear the payment now, but somehow although I have already paid at MyDigi, the unbilled amount is still there.

[Digi_Zemi]

Hi WanYing31. An advance payment won't clear your unbilled amount immediately. It will once your next bill is out.

Thank you.

[WanYing31]

So anyway that I can do to pay my unbilled amount?

[Digi_Joe]

Hi WanYing31, you can make the payment via JomPay, our JomPay Code is 1016, reference number (1) is the account number, and reference number (2) is your number. Than You

[WanYing31]

(1) my bank account number
(2) my phone number
Is it?

[Digi_Fasha95]

For faster payment process, you may make the payment via JomPAY.
1. Login to any online banking, and select JomPAY
2. Biller code: 1016
3. Ref 1: [Account number]
4. Red 2: Just leave it empty

[WanYing31]

May I know which account number do you mean? Sorry, not very clear.

[Digi_Zemi]

Hi WanYing31. You can dial *115# to get your account number. Hope that helps.