12-12-2016 02:12 AM
13-12-2016 11:30 AM
Last month I completely used up my internet data (1.5gb) , so this month I got 3gb in advance with the unbilled amount of 28.00. Assuming I won't use the extra 1.5gb at all, the unbilled 28.00 won't add to my end of term statement, correct? My current outstanding is 0.00, I don't want to pay 2 months worth of fees for 1 month of usage. TcT
You are not being charged when your internet quota runs out. Your internet quota renews when your account billing cycle has arrived.
05-04-2017 07:03 PM
05-04-2017 07:23 PM
Can I ask,because my plan is Digi Postpaid 50,I bought some apps stuff and my unbilled balance is RM49.90...So can I use the remaining of my plan to cover the unbilled payment?Hope you can reply have a nice day
Hi @Jack237, unused internet quota and call minutes cannot be converted to pay off purchases from app etc
28-05-2018 06:12 PM
If i would want to have unbilled amount on a statment printed in advance before the cycle ends , is it possible? As I would want to submit the amount used until now to claim from company.
28-05-2018 06:18 PM
Hi calvincy82. We regret to inform you that it is not possible. The bill statement is generated monthly within 7 days after the billing cycle. Thank you.
14-06-2018 07:39 PM
But I need to use my phone for messaging and calls. If unbilled amount credit is full, how am I suppose to use your service? You require me to wait until billing date. This is ridiculous
14-06-2018 07:43 PM
MY unbilled amount credit is full now, outstanding is 0. How am I suppose to use your service when I cannot pay since the bill is not yet ready? I need to use for messaging. Please take this seriously since a lot of people are suffering. Don't ever put a credit limit to restrict us from using your service.
17-06-2018 01:50 PM
28-06-2018 04:07 PM