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Re: Unbilled Amount

Member
Posts: 1
Registered: ‎09-11-2019
do i need to pay for my unbilled amount rm 81 when my bill is rm 0

Re: Unbilled Amount

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi, good morning. It is not a necessary to pay for the unbilled amount. But if you do make a payment for it, it will only be deducted once your next bill is out. Thank you.

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Re: Unbilled Amount

Member
Posts: 6
Registered: ‎02-11-2020
Hi, I’m a iPhone user and I have just subscribed to an apps and I have made the payment via digi pay. So at MyDigi apps, it showed me there is an unbilled amount of Rm50, but Rm0 at the Total Due. I have made a payment of Rm50 but the unbilled amount of Rm50 is still there. So what should I do so that there is no pending purchase in my purchase history in iTune store? I wants to clear the payment now, but somehow although I have already paid at MyDigi, the unbilled amount is still there.

Re: Unbilled Amount

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi WanYing31. An advance payment won't clear your unbilled amount immediately. It will once your next bill is out.

 

Thank you.

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Re: Unbilled Amount

Member
Posts: 6
Registered: ‎02-11-2020
So anyway that I can do to pay my unbilled amount?

Re: Unbilled Amount

Support
Posts: 646
Registered: ‎30-05-2019

Hi WanYing31, you can make the payment via JomPay, our JomPay Code is 1016, reference number (1) is the account number, and reference number (2) is your number. Than You

Re: Unbilled Amount

Member
Posts: 6
Registered: ‎02-11-2020
(1) my bank account number
(2) my phone number
Is it?

Re: Unbilled Amount

Support
Posts: 272
Registered: ‎06-12-2019

For faster payment process, you may make the payment via JomPAY.
1. Login to any online banking, and select JomPAY
2. Biller code: 1016
3. Ref 1: [Account number]
4. Red 2: Just leave it empty

Re: Unbilled Amount

Member
Posts: 6
Registered: ‎02-11-2020
May I know which account number do you mean? Sorry, not very clear.

Re: Unbilled Amount

Support
Posts: 3,551
Registered: ‎10-04-2015

Hi WanYing31. You can dial *115# to get your account number. Hope that helps.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!