08-01-2016 09:43 PM
Please look at your billed amount or the statement's total to pay. Unbilled amount is just a gauge for users to know how much they are using.
Any extra that you paid in advance will also be automatically paying off for future months, so no worries.
Check your statement or account balance through MyDigi website or app.
09-01-2016 04:04 PM
Quick check can also be done by dialing *128*1*1#, TQ (^_^)y
12-03-2016 02:57 AM - edited 12-03-2016 03:02 AM
Hi, my phone number is 0109781815, just now i make a payment to my account is about 41.38myr for my unbilled amount but why it didnt take the update but i already do my payment and i also receive a text message from 2901.So, what is the problem now.My package plan is 75.
12-03-2016 10:56 AM
Payment made within your billing calculation won't make your unbilled amount reduced. Please check your account again 2~3 days after your billing date. Your payment will offset your bill amount after that date. TQ
16-10-2016 06:47 PM
Hello there. May I know what do you mean when you said "unbilled amount is just to gauge our usage"? Is it a usage based on last month's?
I am using the 5GB RM48/month postpaid plan. I have free 100 mins of call and SMS too. Does the unbilled amount show what I might need to pay when I start to use up 100 mins of call/sms or 5gb internet?
I don't quite understand the purpose of unbilled amount. :<
Looking forward to your reply!
17-10-2016 12:22 AM
The unbilled amount is the usage for the current billing cycle, including calls and SMS that you have made. Depending on your plan's entitlement, such as free SMS and calls, the final billed amount will be lesser than the unbilled usage.
21-11-2016 09:27 AM
What does it mean by unbilled amount? Does it mean that my acc had been over charged due to i have exceeded the limits? my postpaid plan is 80 monthly and my unbilled amount rm 41.29. but i have checked my outstanding it shows that i have 0 outstanding. So, do i need to pay rm41.29 on top of the monthly bill rm84.80 which the total will be rm126.09. or i just need to settle the unbilled amount only which is rm41.29? Please help
21-11-2016 03:42 PM
Hi @wannyusry, unbilled amount is a rough calculation for your current usage. That doesn't represent your actual bill amount. Please wait until end of your billing cycle in order for you to get your bill amount. Usually, it will be ready for viewing 3~4 days after it ends. Thank you.
21-11-2016 03:50 PM
To keep it simple, you do not need to bother the unbilled amount. The amount that you need to pay will be under the billed/outstanding amount.