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Unauthorised Charges by 32448.....PLEASE REFUND!!!!!!!!!!!!!!

Member
Posts: 3
Registered: ‎26-09-2017

I'm very upset AND ANGRY  that I being charged for this stupid value added services 32448 From 2/9/2017-13/9/2017   RM 4 /day  (TotalRM48)

which I never never subscribe and don't even know what is this!!! Digi please assist to refund and stop this scam. Please do not ask me to contact your customer service  helpline agian as i have call them 1 week ago but yet to get any feedback from DIGI.They refused to help and keep on highlighted I been charged because I subscribed!                                  As a Telco provider, u should filter this unreasonable charged  transaction.

Please  comment here, Will DIGI refund or clear off the Unauthorised Charges for me.

My case reference no: CAS3807138J0D5

 

Re: Unauthorised Charges by 32448.....PLEASE REFUND!!!!!!!!!!!!!!

Community Manager
Posts: 8,791
Registered: ‎20-04-2015

Hi @Celest611, based on your case ID, Digi has advised that those charges will be credited back to your account. Adjustment will be reflected on next bill.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Unauthorised Charges by 32448.....PLEASE REFUND!!!!!!!!!!!!!!

Member
Posts: 2
Registered: ‎20-10-2021

Same with me, I has been charged 2 months already. Please refund back and stop it! Thank you.

Screenshot_2021-10-20-08-34-25-469_com.google.android.apps.docs.jpg

Re: Unauthorised Charges by 32448.....PLEASE REFUND!!!!!!!!!!!!!!

Support
Posts: 4,319
Registered: ‎14-04-2015

mybands, based on our checking, ur case is currently under investigation by the respective team. Here's the case number - CAS-23286474-M7W9 Billing