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Accepted Solution

Unable to send and receive SMS after change plan

Contributor
Posts: 66
Registered: ‎24-05-2016

Hello, 

 

Just recently change plan from prepaid to postpaid 38..now I cant send or receive any sms.

Re: Unable to send and receive SMS after change plan

Contributor
Posts: 66
Registered: ‎24-05-2016

Bump

Re: Unable to send and receive SMS after change plan

Contributor
Posts: 66
Registered: ‎24-05-2016

nvm.. can case closed. live chat just helped to activate the sms service for my number.

 

 

weird ..changed plan but sms service didnt carry over.

Re: Unable to send and receive SMS after change plan

Member
Posts: 1
Registered: ‎23-12-2019
Cannot receive otp number to activate data wifi

Re: Unable to send and receive SMS after change plan

Support
Posts: 3,992
Registered: ‎10-04-2015

Hi Mommy92. Our apology for the delay. Should the issue persists, please PM (inbox) us for further assistance. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!