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Unable to receive SMS in Singapore

Member
Member
Posts: 1
Registered: ‎09-12-2016

I am unable to receive SMS in Singapore. Sending SMS is possible though. Making/Receiving calls are fine too.

 

What could be the problem? Resolution?

Re: Unable to receive SMS in Singapore

Member
Posts: 2
Registered: ‎09-12-2016

My 016 also the same issue, unable receive any sms or TAC these 2 days , what happen with DIGI?

Re: Unable to receive SMS in Singapore

Community Manager
Posts: 835
Registered: ‎13-04-2015

@L_K Kindly PM us your mobile number .

 

@cr336 Are you roaming in Singapore as well?

Have a g8 day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!



Head on to Getting Started on top right of this page to read our Forum Do's & Don'ts http://community.digi.com.my/t5/custom/page/page-id/Getting-Started

Re: Unable to receive SMS in Singapore

Member
Posts: 2
Registered: ‎09-12-2016

Hi Jodipy, thanks for reply. I found the problem why I unable to receive any sms or TAC when in Singapore.

Because my network operator setting automatically goto Starhub but normally is Singtel. After I changed back network operator to Singtel, I able to receive any sms & TAC from bank.

Re: Unable to receive SMS in Singapore

Member
Posts: 1
Registered: ‎09-09-2019

bumping up old topic..

 

just realized i am not able to receive sms from june 2019 until now...

what the **bleep** is wrong with the service?

 

roaming in singapore..

i tried airplane mode, restart phone, reinsert sim card, manually register on the network etc...

 

this is getting annoying...

 

i do not have this issue for the past 4.5 years and suddenly when i urgently need to do some banking, the sms failed to work...

 

Re: Unable to receive SMS in Singapore

Member
Posts: 1
Registered: ‎21-07-2020

hi sir/mdm,

due to border closed im stuck at singapore ,

i didnt receive messages or otp from my digi number .

i already try to switch the network to singtel or starhub but still same .

please assist me on this issue.

 

best regards,

vasathan balakrishnan

Re: Unable to receive SMS in Singapore

Support
Posts: 5,229
Registered: ‎10-04-2015

Hi vasanthan21. Please PM (inbox) us for assistance with your account. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!