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//URGENT// Digi Centre Not Release Phone to Me For Register New Plan

Member
Posts: 1
Registered: ‎11-12-2019
Hi Support and All,

I want to register new plan at Digi Centre, the staff told me that the stock (iPhone) already reached the centre. However, they told me that I am not allow to get the iPhone and sign the new plan as the iPhone is pending approval from system which handling by Digi Account Department in KL.

It have been 24 hours and so, however the staff told me the iPhone is still pending for approval in System.

Its this really a case that how Digi manage their stock?
Appreciate assistance from Support and guys for this issue.

Thanks and regards.