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Tracking number and order status

Member
Posts: 1
Registered: ‎12-11-2020
Hi what is the status of my order and tracking number. Which courier service is used. My consignment No is 201109025888544

Re: Tracking number and order status

Support
Posts: 2,984
Registered: ‎01-12-2016

Hi arkaykl, The consignment number is the same as your transaction number and currently still in the progress. 

Delivery date is also subject to area affected by Covid 19 Conditional Movement Control Order.

You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information.  You may use this link to track your item: https://csp.mmag.com.my/ or directly contact the Mmatrix Customer Service at 0378903535 for more information. TQ.

Re: Tracking number and order status

Member
Posts: 8
Registered: ‎17-10-2020
Parcel you da gerak ke ? Coz mine from 15/10/20 untill now tak dapat and puas argue with digi

Re: Tracking number and order status

Member
Posts: 5
Registered: ‎13-07-2021
Berapa lama ambil masa baru sampai boss?

Re: Tracking number and order status

Member
Posts: 5
Registered: ‎13-07-2021
Saya baca pihak digi kata dalam 4-5 hari sampai. Tapi kenapa dalam status delivery tu dah tulis ready for delivery tapi dah 3 hari pending?

Re: Tracking number and order status

Support
Posts: 5,893
Registered: ‎10-04-2015

Hi Baihaki.

 

4 hari bekerja untuk semenanjung.

10 hari bekerja untuk Sabah dan Sarawak.

Untuk pakej Prihatin pula, antara 2 hingga 4 minggu.

 

Kalau order anda sudah melebihi hari-hari yang dinyatakan ni, PM (inbox) kami untuk semakan ya.

 

Terima kasih.

 

 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Tracking number and order status

Member
Posts: 5
Registered: ‎13-07-2021
Parcel belum gerak. Dah masuk 7 hari dah

210708040483130

Re: Tracking number and order status

Member
Posts: 1
Registered: ‎20-08-2021
Can you give number tracking to me? My order ID is 210819043451645
My email : udinzudin220403@gmail.com

Re: Tracking number and order status

Support
Posts: 5,893
Registered: ‎10-04-2015

Hi Udinzudin220403. That Order ID is your tracking number too. Track your order here : https://csp.mmag.com.my/

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Tracking number and order status

Member
Posts: 1
Registered: ‎20-10-2021
210928046218633 tlong semak no oder sy ni... 😭
da dekat sebulan belum sampai²