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Accepted Solution

Switch from other Telco.

Member
Posts: 1
Registered: ‎20-03-2017

Hi,

 

I am interested to switch my postpaid plan from other telco to digi.

I currently sub with my wife.

Can I know how to switch to digi via website signup? How to sub to my wife?

 

Thank you. 

Re: Switch from other Telco.

Support
Posts: 2,213
Registered: ‎01-12-2016

Hi myphone88,

 

Online registration is only for the single submission. Should you wish to submit both main & supp line together as a family, kindly walk-in to our Digi Store for further assistance. Please check the nearest location here https://goo.gl/I45hAH.

 

You may ensure the requirement below before you request to port in:

- number registered under your name

- the account is active

- no outstanding

- no contract

 

Thanks.

Re: Switch from other Telco.

Member
Posts: 1
Registered: ‎26-06-2018
Hi. Saya nak bertanya. Saya bertukar dari telco lain ke digi. Saya dah dapat simkad nya. Tapi saya tak tahu macam mana nak aktifkannya?

Re: Switch from other Telco.

Support
Posts: 2,237
Registered: ‎14-04-2015

Ayam, boleh PM kami nombor transaksi, nombor phone dan juga nama penuh pemilik akaun untuk semakan lanjut? Tq.

Re: Switch from other Telco.

Member
Posts: 1
Registered: ‎19-10-2020
I have switched from other Telco to digi. But still used old Telco. When I check on digi website, there state that already send activation message. But I don't have any activation message.

Re: Switch from other Telco.

Support
Posts: 2,237
Registered: ‎14-04-2015

Qiss, please provide us ur full name, phone number and IC number for verification and further checking on the above matter. Tq.