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Upgrade

Member
Posts: 1
Registered: ‎06-03-2019
Kalau nak upgraded package tp masih dalam contract boleh x?

Re: Upgrade

Support
Posts: 1,755
Registered: ‎10-04-2015

Boleh, Linadian261. Kalau masih di dalam kontrak, anda boleh bertukar ke pelan yang lebih tinggi (kecuali ke pelan Digi Postpaid Infinite). Rebate (kalau ada) dan tempoh kontrak akan masih sama. Terima kasih.

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Re: Suspended & Terminated

Member
Posts: 1
Registered: ‎03-04-2019
Hi . How many days does it take for the postpaid line terminated after the line got suspended.
Do you have any time frame?

Re: Suspended & Terminated

Support
Posts: 1,351
Registered: ‎18-07-2017

Hi jan0234. We have responded to your PM. Thank you.

Re: Suspended & Terminated

Member
Posts: 3
Registered: ‎27-11-2019

saya nak tanya, saya dah tak pakai no digi dan saya ingin tamatkan no tersebut... bolehkah dibuat secara online? tq...

Re: Suspended & Terminated

Member
Posts: 3
Registered: ‎27-11-2019

jika line kita telah suspended adakah bil langganan bulanan masih di caj? tq

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Re: Suspended & Terminated

Support
Posts: 1,351
Registered: ‎18-07-2017

Hai shafikah93. Permohonan boleh dibuat dengan menghantar email ke help@digi.com.my. Sila sertakan dokumen berikut:
1. Salinan surat rasmi bagi menamatkan talian (perlu ditandatangani oleh pemilik berdaftar).
2. Salinan Kad Pengenalan pemilik berdaftar (depan & belakang).

Terima kasih.