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Still receiving bill after port out

Member
Posts: 1
Registered: ‎20-09-2021

Hello  my account number  is  1100032472624 with new biling  date on every 21. My number already port out on 19 June. My last payment is on 10  June. I  already check every  previous bills and  I am sure already pay every bills unless I miss something.  Can help  check ?

Re: Still receiving bill after port out

Support
Posts: 4,315
Registered: ‎14-04-2015

Sjem, based on our checking here, there's still an outstanding amount of RM82.65

 

Bill payment for a terminated account can be made through JomPAY service (online banking).
Once you've login to the bank portal, choose the JomPAY option. Normally it will be parked under the bill payment option.

 

You will need to fill up these 2 details:


1) Biller Code: 1016 for Digi Digi Telecommunications.
2) Reference 1: your terminated Digi account number - 1100032472624