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Spam SMS

Member
Posts: 5
Registered: ‎03-03-2016

Hi There,

 

From day 1 I was using digi postpaid, I keep receiving Spam SMS from unknown number.

 

Here is the lists:

0132865268: Online gambling

0196325635: Online gambling

0137945354: Online gambling

0133917275: Online gambling

0192594622: Online gambling

0192148857: Online gambling

0136915354: Online gambling

0104030826: Online gambling

+356672527669: Online business

0143389824: Property

0164448542: Online gambling

0143385635: Online gambling

0102276453: Online gambling

0173621588: Online gambling

0102265670: Online gambling

0109822447: Online gambling

0162168479: Online gambling

0143379230: Online gambling

0162087903: Online gambling

0133749045: Online business

0163232453: Online gambling

0132929684: Online gambling

0102316906: Online gambling

0133751364: Multi level marketing

0102398096: Online gambling

0102394851: Online gambling

+447998849966: Online gambling

0195831013: Online scam

0196909169: Online business

0102354043: Property Investment

0175808788: Online gambling

0165595443: Online gambling

 

I don't really care whether the online gambling are legal or not. What bothers me so much is that, is there any breach of privacy within Digi where my numbers easily being spammed with these advertisements. What is the action for Digi to resolve this issue?

Re: Spam SMS

Community Manager
Posts: 8,668
Registered: ‎20-04-2015

At Digi, we treat customer's privacy very seriously. Generally, do take caution when providing contact numbers especially to the public on internet. Some phones support blocking of SMS from blacklisted numbers or unknown number. You may explore on these features if available to you.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Spam SMS

Member
Posts: 5
Registered: ‎03-03-2016

Hi Mr Octopus,

 

I've started subscribing Digi postpaid from August 2015 until now. This is my second number which the number distributed only been informed to closed friends and family members.

 

FYI, I am currently subscribing to another postpaid services with other telco for the last 10 years. This number not only used for personal, but other purposes too; offline or online. Unline my digi postpaid, it is rarely to receive those SMS.

 

Blocking of SMS apps currently is choice of action. But, how can you block the new numbers?

 

I was thinking that my number was from recycled list. At your end, how long a number will be used again?  

Re: Spam SMS

Member
Posts: 5
Registered: ‎22-05-2015
Hi Malif,

I have the similar problem.

But I don't think it is certainly digi or any party is leaking our phone number to those spammy number. The reason being is that out phone number is sequence of numbers (unlike email address is alphanumeric).

So I'm suspecting those spammy number just doing what they do, SPAM!!

Anyway, I wish digi has better control of spammy sms.

Re: Spam SMS

Super Contributor
Posts: 284
Registered: ‎02-06-2015

@zizizach wrote:
Hi Malif,

I have the similar problem.

But I don't think it is certainly digi or any party is leaking our phone number to those spammy number. The reason being is that out phone number is sequence of numbers (unlike email address is alphanumeric).

So I'm suspecting those spammy number just doing what they do, SPAM!!

Anyway, I wish digi has better control of spammy sms.

i face the similar problem also getting the spam sms for online game or gambling/casino. 

i dont really take much action from those number. but this is too much now, as i am now in overseas, few sms in a days, end up i have to pay, as sometimes it's like a MMS of which incur data roaming charging...

 

as part of the responsible corporate, i am sure digi can do something on all this with regulatutory and internal process!

i guess, if those number keep coming in, we will have to make police report on that!

 

 

 

Re: Spam SMS

Community Manager
Posts: 8,668
Registered: ‎20-04-2015

@fadly0416 wrote:

@zizizach wrote:
Hi Malif,

I have the similar problem.

But I don't think it is certainly digi or any party is leaking our phone number to those spammy number. The reason being is that out phone number is sequence of numbers (unlike email address is alphanumeric).

So I'm suspecting those spammy number just doing what they do, SPAM!!

Anyway, I wish digi has better control of spammy sms.

i face the similar problem also getting the spam sms for online game or gambling/casino. 

i dont really take much action from those number. but this is too much now, as i am now in overseas, few sms in a days, end up i have to pay, as sometimes it's like a MMS of which incur data roaming charging...

 

as part of the responsible corporate, i am sure digi can do something on all this with regulatutory and internal process!

i guess, if those number keep coming in, we will have to make police report on that!

 

 

 


If you are being spammed with SMS for certain unsolicitated services, you can report the message to SKMM.

 

To avoid unexpected MMS charges while roaming, set your device to download MMS manually. 


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

Getting SMS spams? "Third Party Charges for SMS from Content Providers " article can help.

Re: Spam SMS

Member
Posts: 1
Registered: ‎02-08-2016

Don't bother. SKMM is seriously understaffed. After going through all the procedures, i am too tired now. I received spam from at least 20-30 different numbers. How do you expect ppl to go through the process to report every one of them?

 

Malaysa, oh Malaysia.

Re: Spam SMS

Member
Posts: 1
Registered: ‎28-10-2016

01152047305  Virus link