|
Join the conversation
Showing results for 
Search instead for 
Do you mean 
Join the conversation
Showing results for 
Search instead for 
Do you mean 

Share Internet Top Up - Increase Your Sharing Quota

by whysee SuperUser on ‎04-05-2016 02:54 PM - edited on ‎20-08-2019 09:49 AM by Community Manager

What is Share Internet Top Up?

Share Internet Top Up allows you to purchase additional Internet quota to share with your Supplementary lines. This will come in handy if you wish to continue to share and surf even after you and your Supplementary lines have exhausted your monthly Share Internet quota before the end of your billing cycle.

 

What are the available Share Internet Top Up packages?

The available Share Internet Top Up packages are as follows:

5GB - RM15 - 30 days

10GB - RM25 - 30 days

 

How do I purchase a Share Internet Top Up?

To purchase a Share Internet Top Up, log on to MyDigi. Alternatively, simply dial *200*2#.

 

May I purchase a Share Internet Top Up when I am not subscribed to Internet Sharing?

No, Share Internet Top Up is only available for purchase when you are on the eligible Digi Postpaid plans with Internet Sharing subscription.

 

Can I choose from any of the Share Internet Top Up packages when I am subscribed to Internet Sharing?

As long as you are on the eligible Digi Postpaid plans with Internet Sharing subscription, you can choose from any of the available Share Internet Top Up packages.

 

Is there any other Internet Top Up packages that can only be used only by me (Principal)?

You can purchase Internet Top Up for your own usage only. To check the available Internet Top Up packages, log on to MyDigi or dial *200*2#.

 

May I purchase a Share Internet Top Up before I have exceeded my monthly Share Internet quota?

Yes, you may purchase and share your Internet Top Up quota with your Supplementary lines.

 

How many Share Internet Top Ups can I purchase in a month?

You may purchase as many Share Internet Top Ups as you want in a month. However, please note that you may your hit your monthly credit limit.

 

How do I check the balance of my Internet quota?

To check the balance of your Internet quota, log on to MyDigi. Alternatively, simply dial *200#.

 

Can I allocate out Internet quota from my Share Internet Top Up to myself and my Supplementary lines?

Yes, you can control and allocate Internet quota to your Supplementary lines, via MyDigi App by selecting <Internet Sharing> option.

 

I have purchased a Share Internet Top Up. What will happen if I didn’t set allocation for my Supplementary lines?

Internet usage for Share Internet Top Up is on first-in, first-out basis. Both Principal and all the Supplementary lines will utilize the Share Internet Top Up quota freely.

 

Do I have to allocate Share Internet Top Up quota to my Supplementary lines?

If you have a Broadband Supplementary line, do remember to allocate minimum 100MB to this line upon purchasing a Share Internet Top Up.

 

My Principal line has Internet Sharing subscription and I am one of his Supplementary lines. Can I purchase Share Internet Top Up?

Share Internet Top Up is only eligible for purchase by the Principal Head of family with Internet Sharing subscription.

 

Can I use Share Internet Top Up while roaming?

No, you cannot use Share Internet Top Up while roaming.