26-02-2021 07:09 PM
I called earlier to check why i am blacklisted and to my shock, I still have an outstanding amounting to rm3xx with your side. This is absurd as I already paid everthing owed to your side when I opted in Digi and the opted out from DIGI.
Payment was made in full with the discount given to me and your side already agreed that i paid all my oustandings.
But come today, your CS stated that I still have paymaent to be made! Why is this!? Please check all the records of the payment i made please and get me out of the blackist
28-02-2021 10:00 AM
Morning, Dzairil. Please PM (inbox) us for checking and assistance. Other than PM, you can call our helpline for an immediate assistance too.