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Settle all my outstanding but still blackisted

Member
Posts: 1
Registered: ‎26-02-2021

Hi DIGI

I called earlier to check why i am blacklisted and to my shock, I still have an outstanding amounting to rm3xx with your side. This is absurd as I already paid everthing owed to your side when I opted in Digi and the opted out from DIGI.

 

Payment was made in full  with the discount  given to me and your side already agreed that i paid all my oustandings.

 

But come today, your CS stated that I still have paymaent to be made! Why is this!? Please check all the records of the payment i made please and get me out of the blackist

Re: Settle all my outstanding but still blackisted

Support
Posts: 5,247
Registered: ‎10-04-2015

Morning, Dzairil. Please PM (inbox) us for checking and assistance. Other than PM, you can call our helpline for an immediate assistance too.

 

Thank you.

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