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Sequence of usage

Member
Posts: 1
Registered: ‎10-10-2016
Hello. I just want to know why did digi use monthlyweekend quota first, since i still have my 8gb 7days days quota still on?? I bought the quota a few days before my bill cycle because i have exhausted all the allocated data. Now i'd downloaded some file and its using my monthly weekend data. I still go 4gb n a few hours left to use before it expired..

Re: Sequence of usage

Community Manager
Posts: 8,748
Registered: ‎20-04-2015

Weekend quota takes precedence compared to your quota top up. If otherwise, customers will be complaining of using up the top up quota that they have purchased, instead of the weekend quota that has lesser chance to be utilised.


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