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Request to reactive terminated number

Member
Posts: 1
Registered: ‎17-09-2020

Dear Digi customer service,

My post paid number 014-3686582 has been terminated for few months ago. During MCO I was unable to pay my digi bills. I walk in  to digi store to request for reactive my digi number but they unable to do that and they suggest me to write an email to digi. Please reactive my digi number as I was using the number for so many years and most of my personal bank and other important things is alised with this number. 

My sincerely appreciate if you would understand my situation and I have been with digi for many years please consider my request. I will accept to pay any other extra charges applued to reactive my number. Please consider. 

Thank you.

Lavania 

(lavania_vj@yahoo.com)

Re: Request to reactive terminated number

Support
Posts: 68
Registered: ‎03-03-2020

Hi lavan, kindly send an email to help@digi.com.my . Thank you.