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Report To Ministry of Communications and Multimedia Malaysia (KKMM)

Member
Posts: 3
Registered: ‎24-07-2019
Regarding the issue of Direct Billing To Centili & Tournament Game,if money refund could not be sorted out,I will do a report to KKMM regarding this serious matter.

Waiting for your fast reply & prompt action,DIGI.
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Re: Report To Ministry of Communications and Multimedia Malaysia (KKMM)

Super Contributor
Posts: 284
Registered: ‎02-06-2015

hi I am digi user also.

 

definitely, we got the right to raise the issues to MCMC, of which, i did  too.

however, to get your refund faster, why not, you contact the content provider directly.

 

This is what i did when i kena such some time back, of which, the charges refund, after i talked to them, instead of digi.

 

Digi may not directly involve, but if they do share revenue with content provider, i am sure Digi can be a reponsible biller also to us as user!  Sustainable and reporting, i am sure Digi knows what it means....