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Received incoming phone call from 0162991151

Member
Posts: 2
Registered: ‎10-06-2021

I would like to ask if this number is from Digi Telemarketing? The operator said that right now I'm using Digi Postpaid 90 2021. And she asked if I am interested to add on a 70GB free internet quota with a condition where I cannot downgrade my current plan or anything. I'm afraid that the phone number is a scam, but if this number is valid from the Digi Telemarketing team, may the Digi Telemarketing team call me again.

 

Hope that I could get the confirmation or reply as soon as possible.

 

Thank you in advance.

Re: Received incoming phone call from 0162991151

Community Manager
Posts: 8,792
Registered: ‎20-04-2015

Yes that is the phone number of Digi telemarketing team.


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Re: Received incoming phone call from 0162991151

Member
Posts: 2
Registered: ‎10-06-2021

Oh no, then how can I make contact with them so that they can brief me again about the offer they said before.

Thank you

Re: Received incoming phone call from 0162991151

Support
Posts: 5,731
Registered: ‎10-04-2015

mzzaim_mrazali, You can PM (inbox) us for assistance.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Received incoming phone call from 0162991151

Member
Posts: 1
Registered: ‎15-06-2021

Is there anyways to tell the telemarketing to call me earlier?  My contract is ending in September but I would like to early resign my contract to obtain a new phone as I just lost my phone and I am in need of a phone right now.

Re: Received incoming phone call from 0162991151

Support
Posts: 5,731
Registered: ‎10-04-2015

Hi EGXY. If your number is selected, you'd receive a call from our Telemarketing team.

 

Alternatively, if you are under PhoneFreedom 365 / normal contract phone package, you can renew your contract at our Digi Store starting from 2 months before your current contract ends.

 

Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!