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Received SMS on promotion of Huawei P20/P20 pro

Member
Posts: 1
Registered: ‎11-04-2018
Info from SMS is that there is NO deposit and NO upfront payment when subscribe postpaid plan of RM125 per month, i had deleted the SMS that suppose to show it when going to DIGI Centre, i want to know is it true NO both deposit or upfront payment? If deleted SMS, is it possible DIGI Centre can retrieve that SMS sent to me? Pls advise. Tq

Re: Received SMS on promotion of Huawei P20/P20 pro

Support
Posts: 3,308
Registered: ‎01-05-2015

We believe the SMS refers to the Postpaid Family 250 subscription Shahego as we don't have the RM125 plan. If you are an existing Digi Postpaid customer with tenure more than 12 months and we will validate that during the purchase so don't worry about the deleted SMS promo ya. You can get either Huawei P20 or P20 Pro without paying the upfront payment. Just pay the phone price only :-) 

 

Info from SMS is that there is NO deposit and NO upfront payment when subscribe postpaid plan of RM125 per month, i had deleted the SMS that suppose to show it when going to DIGI Centre, i want to know is it true NO both deposit or upfront payment? If deleted SMS, is it possible DIGI Centre can retrieve that SMS sent to me? Pls advise. Tq
Have a pleasant day!

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Re: Received SMS on promotion of Huawei P20/P20 pro

Member
Posts: 1
Registered: ‎29-04-2018

hai, its dat true that Huawei P20/P20 pro set free without any hidden cost? 

Re: Received SMS on promotion of Huawei P20/P20 pro

Support
Posts: 1,651
Registered: ‎10-04-2015

Hi braderchan. We don't offer free P20/P20 Pro phone. But can we have a screenshot of the info/ad you saw for further validation? 

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Re: Received SMS on promotion of Huawei P20/P20 pro

Member
Posts: 2
Registered: ‎30-04-2018

is true??
as i also recived the SMS but i went to digi store nearby they claim is just a  loan plan that the phone is not yours after 24 mmonth.

 

DO correct me if i am wrong


Re: Received SMS on promotion of Huawei P20/P20 pro

Support
Posts: 1,651
Registered: ‎10-04-2015

That is our Digi Up programme and it is only for selected Digi Postpaid users. Phones are not free as you still need to pay for it in monthly basis. Yes, it can be considered a loan phone package. For more info, please click on this link : https://bit.ly/2qEX2oK.

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Re: Received SMS on promotion of Huawei P20/P20 pro

Member
Posts: 1
Registered: ‎03-02-2018
Hi, i received the sms too. So do we need pay anything at the counter once we show the sms?

Below is the sms
“No upfront & credit card needed for your new phone!You've heard it right! Show this SMS@Digi Store for Huawei P20 Pro at RM125/mth. Offer ends 30/6. digi.my/dgs”

Re: Received SMS on promotion of Huawei P20/P20 pro

Community Manager
Posts: 8,691
Registered: ‎20-04-2015
Yes that's right. Also do visit the link provided in your SMS. It is a detailed write up about Digi Up plan in our community forum.

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