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RM131 for Value Added Services that is not subscribed

Member
Posts: 2
Registered: ‎25-04-2019

this is my father's statement for April 2019.

digi april 2019-09.jpg

This is 2nd time that he was charged with VAS. The first time,  i already took his phone, scan for malware and STOP ALL every single shortcode number that appeared on the statement.

 

how do i prevent this from recurring?

Re: RM131 for Value Added Services that is not subscribed

Member
Member
Posts: 1
Registered: ‎07-03-2016

Hi ! 

 

I faced the same problem too...how do I get rid of this charges for Value added services  36677  which I had never subscribe with Digi ? Can someone help me ? I am billed for 92++ for this charges!