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Problem surfing internet using tethered hotspot

Member
Posts: 3
Registered: ‎01-03-2018
I could not get my laptop online using tethered hotspot with the postpaid plan of digi infinite 80. I need a quick respond on this issue.

Re: Problem surfing internet using tethered hotspot

Community Manager
Posts: 8,787
Registered: ‎20-04-2015
Kindly PM your phone number to one of our community support for assistance: http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support

Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Problem surfing internet using tethered hotspot

Member
Posts: 2
Registered: ‎16-05-2018
I am having the same problem. Do they solve your problem already?

Re: Problem surfing internet using tethered hotspot

Support
Posts: 4,947
Registered: ‎01-05-2015

jimmy520lisa, kindly PM us your phone number <here> for further clarification, please. TQ.

 

I am having the same problem. Do they solve your problem already?
Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Problem surfing internet using tethered hotspot

Member
Posts: 2
Registered: ‎16-05-2018
I got PM you last few days ago, but didn't got any reply yet

Re: Problem surfing internet using tethered hotspot

Support
Posts: 4,947
Registered: ‎01-05-2015

Kindly check your PM, jimmy520lisa. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Problem surfing internet using tethered hotspot

Member
Posts: 3
Registered: ‎20-06-2018
Hi, I'm also having this problem recently. But previously all works fine. Pls kindly help thank you

Re: Problem surfing internet using tethered hotspot

Member
Posts: 3
Registered: ‎01-03-2018
May i know what is ur postpaid plan?

Re: Problem surfing internet using tethered hotspot

Member
Posts: 3
Registered: ‎20-06-2018
Postpaid family 150. Been working fine all the while but suddenly unable to surf anymore

Re: Problem surfing internet using tethered hotspot

Member
Posts: 3
Registered: ‎01-03-2018
I am using th infinite 80 and the hotspot pass 5 gb was available for 1 year only. After i checked with digi they stated that my hotspot pass for 1 year has expired. So for your situation, i think it is better to request clarification from digi. Thank you.