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Problem in Digi sim card

Member
Posts: 1
Registered: ‎09-08-2017

Hi, my girlfriend just switched to  Digi Postpaid 50 (10GB). The nano card that she's gotten doesn't seem to be detected by her device, it shows no sim card. When she reinserts her old Maxis sim card, it was fine. I've tried the new Digi sim in my phone, it works however. Please advice us a solution, hear from you soon. Thank you.

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Re: Problem in Digi sim card

Community Manager
Posts: 8,625
Registered: ‎20-04-2015

@Kyuocjy, perhaps the phone has a little gap between the contact pins and the SIM card, causing this issue. If it doesn't work, visit a Digi Store to request for a replacement. Some devices can be sensitive to minute SIM card thickness difference. Nano SIM is actually ever so slightly thinner than ordinary SIM.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Having intermittent network issues? Read this Report Digi network problems via the MyDigi app to help us help you!

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Re: Problem in Digi sim card

Member
Posts: 8
Registered: ‎16-06-2017
0146271829 my digi sim card number unblocked
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Re: Problem in Digi sim card

Support
Posts: 3,783
Registered: ‎01-05-2015

We believe this number is currently active, smartali786 :-) Kindly PM us <here> should you need further clarification k. TQ.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!
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SIM card kerap invalid sim

[ Edited ]
Member
Posts: 2
Registered: ‎28-06-2019
Hi, SIM card saya kerap invalid sim je bila letak dekat fon lain dia ok je tapi akaun saya masih aktif lagi
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Re: SIM card kerap invalid sim

Support
Posts: 1,427
Registered: ‎18-07-2017

Hai luqman44. Sila PM (inbox) kami nombor telefon anda di sini: https://goo.gl/ztUhcG untuk semakan lanjut. Terima kasih.