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Postpaid to prepaid conversion during MCO

Member
Posts: 3
Registered: ‎02-01-2019
I was hoping to be able to convert my postpaid plan to prepaid by next month. My current 24 months contract ends this 31 July 2021. The nearest Digi store doesn't have the service I requested. I am hoping to do it online because I do not wish to apply the inter-district travel permit from Police Station just to go to Kota Kinabalu city to change my plan. I'm currently not working, no income to afford the expensive postpaid plan and I do not have the transportation to travel inter-district. Please consider, thank you.

Re: Postpaid to prepaid conversion during MCO

Support
Posts: 5,722
Registered: ‎10-04-2015

We are sorry, aletheancelin. Plan's conversion is via our Digi Store only. If there's changes to the process, we'll update the info accordingly ya.

 

Thank you,

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