23-07-2020 03:50 PM
Hi, I am switching to Digi from another telco and I have just received my postpaid sim which I had purchased online. But I have yet to receive any SMS to confirm the switch. Plus, my status order has not been updated yet. what should I do now? this is my serial number - 89601620021300582512
please help me solve this problem.
25-07-2020 12:00 PM
Hi nataleyhhh. Please PM (inbox) and provide us the transaction ID instead for us to check on your order. Thank you.