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Postpaid SIMcard activation

Member
Posts: 1
Registered: ‎19-10-2016

Hi. I received my postpaid SIM card two days ago but it hasn't yet been activated. I tried calling Digi customer service several times but was put on hold every time. What should I do to activate the SIM? My transaction number is 16101319305036. Thanks

Re: Postpaid SIMcard activation

Support
Posts: 5,054
Registered: ‎01-05-2015

Try to reinsert the sim card, Eveber.

If still fail, please PM us the sim card serial number <here> for further checking k.

 

Thank you.

Have a pleasant day!

I hope my answer helped you! If it has, please click on "This is Helpful" to give it a thumbs up OR if this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Re: Postpaid SIMcard activation

Member
Posts: 1
Registered: ‎14-10-2020
Hello? I have received my simcard from delivery and i want to stay old number. But i didnt get any message to deactive the line from old telco. How?

Re: Postpaid SIMcard activation

Support
Posts: 5,731
Registered: ‎10-04-2015

Hi atyraannuar. You can PM (inbox) us for assistance ya. Thank you. 

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!