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Porting Out From Digi Rejected

[ Edited ]
Member
Posts: 2
Registered: ‎04-07-2020
I want to complaint about;

1) Digi rejected my request to port out 2 times. Here is my case no. CAS-19050965-F3B3.

2) Digi change my package immediately after i request to port out WITHOUT MY CONSENT!!!

I pay all my bills & dont have any outstanding. I also dont have any contract with Digi until they change my packages during their ' investigation' via phone call asking why i want to port out.

Its up to me which telco i want to use! Now digi make simple thing become worst. I pay every month to digi not getting your service for free so please do the MNP asap! Tell your CEO Albert Murty he get salary from customer!!!

I already email complaint to MCMC, CFM, Albern, Minister & KSU of KKMM regarding this matter.
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Re: Porting Out From Digi Rejected

Member
Posts: 1
Registered: ‎05-08-2020
I have reply Y to port out from digi but why digi reject my request?. Please be nice to customer that are requesting to port out from digi and dont play dirty to your customer.