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Port out from tunetalk has been rejected

Member
Posts: 1
Registered: ‎03-03-2018
Hello digi, semalam saya register utk tukar tunetalk ke digi postpaid saya dah terima msg tapi tak berjaya nak reply YES semalam "pls confirm yr request to leave Tunetalk, reply Y or N before 2:29 03/03/2018" tetapi tadi saya cuba reply lagi dia reply "your request to port out from tunetalk has been rejected" then saya call center pun xboleh nak tolong, dia minta saya pergi semula ke tempat saya daftar digi ? 😔 xde cara lain ke yang boleh membantu?

Re: Port out from tunetalk has been rejected

Support
Posts: 1,203
Registered: ‎18-07-2017

Hi FatihahZainal. Boleh kami dapatkan nombor telefon anda untuk semakan lanjut? Terima kasih.

Re: Port out from tunetalk has been rejected

[ Edited ]
Member
Posts: 1
Registered: ‎01-07-2018
Helo, sy alami masalah sama, no sy 0146702084 tune talk to prepaid digi live

Re: Port out from tunetalk has been rejected

Support
Posts: 1,609
Registered: ‎10-04-2015

It has been rejected by your current telco, Jockina. Please PM us should you want us to resubmit it. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port out from tunetalk has been rejected

Member
Posts: 1
Registered: ‎19-05-2019
i cant port out from tunetalk since the telco text me at 3am and give one hour to reply.

Re: Port out from tunetalk has been rejected

Support
Posts: 1,203
Registered: ‎18-07-2017

Hi HajarUmairah. Could you PM (inbox) us your mobile number here: https://goo.gl/ztUhcG for further checking? Thanks.

Re: Port out from tunetalk has been rejected

Member
Posts: 2
Registered: ‎22-05-2019

hello digi. semalam saya memohon untuk menukar dari tunetalk ke digi prepaid. saya menerima sms dari tunetalk  berbunyi "Pls comfirm your request to leave Tune Talk, reply Y or N before 05/22/2019 00:0531 and send to 2233". belum sempat saya reply, Tunetalk menghantar lagi sms berbunyi "Your request to port out from Tune Talk has been rejected" " Sorry, your comfirmation is past the cutoff time hence this port-out request is rejected". Mohon pihak DIGI untuk membantu. No. Telefor yang nak port-out 0128488449

Re: Port out from tunetalk has been rejected

Support
Posts: 1,609
Registered: ‎10-04-2015

Hi od5067. PM (inbox) kami untuk bantuan lanjut ya. Terima kasih.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Re: Port out from tunetalk has been rejected. Please help to resubmit my application

Member
Posts: 1
Registered: ‎28-05-2019
Hi as per title above, please resubmit my application to port out from Tune talk to Digi. My number is 60108052727. Appreciate your quick response. Thanks

Re: Port out from tunetalk has been rejected. Please help to resubmit my application

Support
Posts: 1,609
Registered: ‎10-04-2015

Hi Azzakir. We believe, it has been resubmitted. If there's no more issue, your Digi account will be activated within 24~48 hours from the resubmission date / time. If your Tune Talk SIM card can't be used, please try to use your Digi SIM card ya. Thank you.

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!