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Port in unsuccessful

Member
Posts: 1
Registered: ‎07-08-2018
My sim card arrived yesterday, but the MNP wasn't working, and before resubmitting the MNP I realized that I keyed in the wrong ic number and name for the port in, how can I change the ic number and the name? I called helpline but I still couldn't figure out how, I'm currently stuck in multiple programmes and I have no time to to go to the centre, please help me!

Re: Port in unsuccessful

Support
Posts: 3,215
Registered: ‎01-05-2015

MinMin17, kindly PM us your phone number <here> for further clarification on the port-in request, please. TQ.

 

My sim card arrived yesterday, but the MNP wasn't working, and before resubmitting the MNP I realized that I keyed in the wrong ic number and name for the port in, how can I change the ic number and the name? I called helpline but I still couldn't figure out how, I'm currently stuck in multiple programmes and I have no time to to go to the centre, please help me!
Have a pleasant day!

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