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Port Out from Digi Rejected due to DIGI PROBLEM!!

Member
Posts: 2
Registered: ‎31-10-2020

i am so **bleep**ed off with Digi.!!

 

I have requested to port out from Digi due to its poor coverage and it rejected my request by saying i have a supplementary line  that i need to port out as well.

 

the problem is, I DO NOT HAVE ANY SUPPLMENTARY LINE!!

 

so Digi has verified from their end and confirm it is their system issue and i memang dont have supplementary line under my account.  And i have to run back to the  other telco store just to ask them resubmit the port in request. and i am still waiting  Digi to  take their own sweet time to resolve the non-existing supplementary lines. 

 

This is  so terribleeeee! is this Digi way's to stop their customers from  leaving ???

 

anyone please help?

 THANKS!!!!

Re: Port Out from Digi Rejected due to DIGI PROBLEM!!

Member
Posts: 2
Registered: ‎31-10-2020
I keep getting rejected by Digi for porting out due to their internal issue.

I have already lodged an offical complaint about Digi to MCMC and NCCC for unfair practise.

This is so ridiculous!

Re: Port Out from Digi Rejected due to DIGI PROBLEM!!

Member
Posts: 7
Registered: ‎09-12-2015
Hi, I am having the same issue which has been requested several times, but it still remains failed. Can anyone from digi cs please check on this? Thanks