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Petronas Twin Tower Indoor Coverage Inconsistent

Member
Posts: 3
Registered: ‎11-04-2016

Any solution to have indoor signal booster within the Twin Towers? Digi is fast becoming the preferred network for people within KLCC, well done! I am sure it will become more popular if this signal issue is resolved. 

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Contributor
Posts: 65
Registered: ‎24-03-2016
Not only KLCC bro.. most of indoor coverage really bad.. anyway ur request will be fullfilled after 1 year bro..
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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Community Manager
Posts: 8,688
Registered: ‎20-04-2015

@Fad15, thank you for your feedback. Kindly check your <inbox> for this matter. The more feedback we get from our customers, the quicker we can priortize network upgrades at key areas.


Hope my answer has helped! If it has, please click on "This is Helpful" to give it a thumbs up. If this is the solution you seek, click on "Accept as Solution" to help others find their answers faster!

Avoid getting scammed with bogus Digi promotionsFake Facebook Scam Announcements
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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Member
Posts: 4
Registered: ‎06-03-2017

It's already 2018.. still the same. indoor coverage really poor! im at tower 3 klcc. What are the upgrades have you done? seem nothing!

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Member
Posts: 4
Registered: ‎12-02-2018

It's almost at the end of 2018 and absolutely nothing has been done by DIGI on this. I am working at Tower 2 at the upper levels (60+) and I can't make or receive calls  at all. There is no 3G  coverage and you can dream about being able to use Whatsapp or web browsing. If you are working in KLCC, do not use DIGI. Please just go to other telco's (Celcom or Maxis) as they provide better coverage at all the upper floors in KLCC.

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Member
Posts: 2
Registered: ‎21-12-2018

Now 2018 the  DIGI network service still bad at Level 70 + Tower 2. Calls keep dropping and internet connection always time out. Please do something DIGI. We are  paying full service monthly and getting bad service everyday.

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Support
Posts: 1,776
Registered: ‎14-04-2015

deanz, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. Sorry for any inconvenience caused Smiley Sad 
Our investigation findings on your case will be published under Case Status on MyDigi. For guidelines on how to submit ur case via MyDigi, u may visit - http://goo.gl/RNWQ9s

 

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Member
Posts: 1
Registered: ‎26-12-2019

What's the deal Digi?  This thread is from a few years back. it's almost 2020 but the Digi signal in Tower 3 is really bad, I feel like living in a 3rd world country. I'm giving it one more month, if no improvement I'm switching to Celcom or Maxis.

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Re: Petronas Twin Tower Indoor Coverage Inconsistent

Support
Posts: 1,776
Registered: ‎14-04-2015

nh1129, to assist u further on this, kindly log in to MyDigi app. U can click the menu icon > Support > Email > Category & submit ur feedback on the network issue that u are currently facing. If u have upgraded to the new MyDigi App, Log in Mydigi > click Menu > Support > Network Coverage. Sorry for any inconvenience caused Smiley Sad

Our investigation findings on your case will be published under Case Status / My Reports on MyDigi within 2 – 5 working days from ur report submitted.