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Payment declined for Google play but being charged

Member
Posts: 3
Registered: ‎30-09-2019

Yesterday I want to buy some diamonds for Bigo Live. I have try for few times and all declined by Digi. Only successful after pay with my credit card in google play.

 

Since it failed I tried to buy some gold in a game and also fail.

 

After 2 hours I received those sms for charging me for nothing and also said me abuse.... Digi, please clarify it. I dont receive any diamonds and gold in Bigo Live and game but why I being charged for it?

 

 

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Re: Payment declined for Google play but being charged

Support
Posts: 2,920
Registered: ‎10-04-2015

Hi DannyLTY. As requested, please PM (inbox) us for checking and assistance. Other than PM, you can call our helpline (0162211800) too. Thank you.

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