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Partially Paid and bill overcharge.

Contributor
Posts: 66
Registered: ‎24-05-2016
Hello.. why my november bill showing partially paid while on receipt it's full payment?

I've paid FULL RM159 for november but it shows partially paid in mydigi website?

Now this month December I've got charged RM190.

Then this month's bill seems overcharged???? Please clarify.

Re: Partially Paid and bill overcharge.

Contributor
Posts: 66
Registered: ‎24-05-2016
This month bill seems overcharged

Re: Partially Paid and bill overcharge.

Community Manager
Posts: 8,745
Registered: ‎20-04-2015

@GameSky, I think it has been a few days from your billing cycle and you will (or soon) be able to  download PDF statement of your bill. Details of charges will be documented in the PDF statement. It would be easier for you to identify what are the errorneous charges first.


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Re: Partially Paid and bill overcharge.

Contributor
Posts: 66
Registered: ‎24-05-2016
thanks for replies.. normally for everymonth no problem only start november problem?