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POSTPAID TERMINATION

Member
Posts: 1
Registered: ‎28-05-2021

hi Digi,

 

since this pandemic was not over we are not allowed to go out and cross border,

 

so   i need help to terminate my postpaid number online (ASAP) bcs i don't want to drag any longer,

 

i already try to follow as guided to terminate using my digi app but not helpful,

 

please guide me as soon as possible to make this process smooth and helpful,

 

appreciate your time and feedback.

 

thanks.

Re: POSTPAID TERMINATION

Support
Posts: 5,902
Registered: ‎10-04-2015

Hi jd_ann. Not via MyDigi app, but via email.

 

Please send email to help@digi.com.my and do state on why you can't go to our Digi Store to request for the termination. 

 

Thank you.

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