08-06-2021 09:16 AM
since this pandemic was not over we are not allowed to go out and cross border,
so i need help to terminate my postpaid number online (ASAP) bcs i don't want to drag any longer,
i already try to follow as guided to terminate using my digi app but not helpful,
please guide me as soon as possible to make this process smooth and helpful,
appreciate your time and feedback.
09-06-2021 10:22 AM
Hi jd_ann. Not via MyDigi app, but via email.
Please send email to firstname.lastname@example.org and do state on why you can't go to our Digi Store to request for the termination.