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Overseas roaming postpaid

Member
Posts: 1
Registered: ‎27-11-2017

Hello,

Currently Im at Japan and last few days my roaming was fine. Till then I received a message Ive exceeded my bill limits which is rm150. Then when i was about to pay for the bills, there is tac and O could not receive text at all. Its shows no service and emergwncy calls only. After that I could not acess or receive any digi service at all and  struggling right now what to do. Ive done restarting phone, reinsert sim and etc. 

I bet this is because of the credit limits. Unfortunately there is no service at all. But the signal bar is full..i still womder what happend actually.

Re: Overseas roaming postpaid

Community Manager
Posts: 7,299
Registered: ‎20-04-2015

@Zahidmeh, either use the Live Chat from (10am-9pm) or PM one of our community support members with your phone number and description of issue for assistance (http://community.digi.com.my/t5/forums/searchpage/tab/user?q=support)


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