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Overdue Amount Exists... Help !

Member
Posts: 1
Registered: ‎13-10-2017

Hi!

 

Looking at switching back to Digi for the new iphone8 plan but am stopped because " Overdue amount exists"

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Re: Overdue Amount Exists... Help !

SuperUser
Posts: 529
Registered: ‎05-08-2015

DENNISLOI wrote:

Hi!

 

Looking at switching back to Digi for the new iphone8 plan but am stopped because " Overdue amount exists"


i suggest going to Digi Store to find out more about this overdue amount. It could be the last (unpaid) bill  before you ported out of Digi.

 

Else, maybe wait for a CS agent. they will need your personal details like NRIC so they can check the system and find out more about the outstanding amount

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Re: Overdue Amount Exists... Help !

Support
Posts: 994
Registered: ‎10-04-2015

Yup, that could be the reason. Rest assured, we have responded to DENNISLOI messages through PM. Smiley Very Happy

Hope it helps. Please click on "This is Helpful" to give it a thumbs up OR click on "Accept as Solution" from Options menu above to help others find their answers faster! Have a nice day!

Overdue Amount Exists... Help !

Member
Posts: 1
Registered: ‎07-02-2018

same here

Re: Overdue Amount Exists... Help !

Contributor
Posts: 99
Registered: ‎03-08-2016

You may send us a private message(PM) for further checking, taqwasalleh.

Re: Overdue Amount Exists... Help !

Member
Posts: 1
Registered: ‎02-03-2018
same here.

Re: Overdue Amount Exists... Help !

Support
Posts: 510
Registered: ‎18-11-2016

Hi matsaja, please PM us via http://goo.gl/epyFn8 to provide your full name and IC so that we can assist you further. Thanks Smiley Happy 

 

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