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Old Postpaid plan oustanding bill

Member
Posts: 1
Registered: ‎16-06-2021
How can i check my old postpaid plan outstanding bill? I just subscript to new postpaid plan today(16/6/2021). Do the old plan bill just added to new plan bill?

Re: Old Postpaid plan oustanding bill

Community Manager
Posts: 8,787
Registered: ‎20-04-2015

If you maintained the same phone number, the bill will continue on the following month.

If you changed to a new phone number, then you will receive the final bill via email (contact Digi if you did not receive) and you can make that payment using online banking platform or Jompay.


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Re: Old Postpaid plan oustanding bill

Support
Posts: 5,251
Registered: ‎10-04-2015

Just to add. For change of plan, the charges for both plans will be calculated prorated according to the active days only.

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